A Swipe page is a normal page, with one distinctive feature: you can scroll through it horizontally. We call it Swiping!
How do I create a Swipe-page?
On the "Editor" page (editing the site), click on “+", then on the bottom panel “Page” and “Add Swipe Page”
How do I delete a Swipe-page?
On the "Editor" page (site editing), go to “Settings“ and select "Delete Swipe page”
How to swap swipe pages?
On the "Editor" page (site editing), go to “Settings“ and select "Move page".
At the bottom of each wap page there is a button with 2 stripes , pull it to the left or right to rearrange the swipe pages.
How do I change the background color of a Swipe-page?
On the "Editor" page (site editing), go to “Settings” and select “Page Background”, and then select the "Color" or “Image" tab.
How do I clear everything on the site?
Go to the page editing mode, click on “Settings”, select the “Editor" section.
Click on "Clean Site" - the editor and your site will be cleaned.
Attention! If you have automatic publishing enabled, then when you clear the constructor,
everything on the public page will also be cleared!
How do I change the website address?
In order to change the site address, go to the “Home” page.
Next to the link to your site, click on
and write the new name of your site using Latin letters.
Or go to the “Editor” mode, select “Settings",
click on “Site” and change the site address.
How do I specify the address (name) for each swipe page?
Go to the edit page mode, click on “Settings”,
select “Change page address” and specify the name for your
page using Latin letters.
What is an OG image? How do I add it?
An OG image, snippet, or preview is a card with a title, image, and description for the link.
It is automatically generated when you share a link in social networks.
In order to add an OG image, go to the site editing mode and select "Settings".
Go to the OG image settings and upload the desired image format.
How to set up SEO?
In order to configure the SEO of the site, go to the site editing mode and select “Settings”,
the “Site" section. Go to the SEO settings.
Specify the site title that will be displayed in the browser tab and search engines.
Also specify a description for search engines using keywords.
This is necessary to increase organic coverage.
How to set up analytics?
Click on the menu button at the bottom right of the screen.
Select the "Analytics" item.
Next, select the service you need and enter your details.
How do I publish a website?
By default, all your changes are published automatically.
How do I enable or disable automatic publishing?
When automatic publishing is enabled, all your changes automatically get to your site
(enabled by default). If automatic publishing is disabled, then all changes will have to be published manually.
On the "Editor" page (editing the site), click on the settings icon at the bottom of the screen,
and click on the "Automatic publication" switch.
How do I share a website?
In the home section, click on .
In the window that appears, click on copy link, there is also a QR code that you can scan
Can I add another site to my profile?
One website can be created for one account.
What is a preview?
Using the preview function, you can see how your site will look without leaving the editing mode.
Working with blocks
How do I add a Block?
After you’ve chosen a blank or ready-made template, you’ll be taken to the Site Editor page (opens after you click Edit). You’ll see a blue (+) button at the bottom of the screen—click it to add a Block.
How do I delete/move/copy/hide a block?
Click on the block with which you want to perform an action.
A toolbar will appear in the bottom panel of the editor, where you can select the necessary action
with the block.
What is the block movement mode?
After enabling the block movement mode.
On the "Editor" page (site editing), a button with 2 stripes
will appear to the right of each block,
pulling which you can rearrange the blocks vertically.
How to increase the distance between blocks?
On the Site Editor page (opens after you click Edit), click the Add Block button (+ icon at the bottom of the screen). Then, select Separator from the drop-down menu.
What are "styles" in blocks?
Styles in blocks are ready-made versions of the design of this block.
Where will the applications from the “Form" block go?
The applications that your users leave in the form will be sent to the email address that you specified during registration.
How do I change the image size in the “Carousel of Images" block?
After uploading the image, go to "Design“ in the "Image Format" section.
Is it possible to accept payment for goods?
This function is not available yet.
How do I confirm my email address?
Click the menu button at the bottom right of the screen , select "Account", and click on "Confirm email". We'll send you an email with a confirmation link. Click the link to confirm your email.
How do I change my email address?
Click the menu button at the bottom right of the screen . Then select "Profile", and click "Change email address."
How do I change my password?
Click the menu button at the bottom right of the screen , select "Account", and then click on "Change password"
How do I sign out?
Click the menu button at the bottom right of the screen and select "Sign Out". All changes will be saved automatically.
How do I delete my account?
Click the menu button at the bottom right of the screen . Select "Account". Next, select "Delete Profile" (at the bottom of the screen). Confirm that you’d like to delete your account. Please note: if you delete your account, your data and your site will be permanently deleted. We can't recover deleted accounts.
Working with Templates
How do I add a template to a website?
In editor mode, click on the "+" in the bottom panel, go to the “Templates" section.
Select a template, then click “Select". You can add all the template pages or select specific ones.
How do I add certain template pages to a website?
In order to select specific template pages.
Click "select pages”, then click on the desired template pages and click add.
How do I adapt the template to my site?
After adding the template to the site, you can change, add and delete blocks.
Change the styles and design of the blocks.
Is it possible to add multiple templates to the site?
You can add an unlimited number of templates to the site.
How does the free trial work?
The free trial gives you total access to the Premium plan for 14 days. The trial period starts as soon as you’ve registered for the service.
What happens after my free trial ends?
After your free trial ends, sections and swipes not included with the Free plan will be hidden. You’ll need to upgrade to Premium to have access to these sections and swipes.
Will I be able to save any remaining free trial days if I upgrade to the Premium plan?
Yes, all remaining free trial days will be saved, and your Premium subscription will start the day after your free trial ends.
What payment method can I use?
We accept Visa, Mastercard, American Express, Google Pay, and Apple Pay.
Are payments secure?
Yes, payments are secure. We do not store users’ debit/credit card information. All payments are processed by Stripe, a secure international payment system. Stripe uses best-in-class security tools and practices, and is certified to PCI Service Provider Level 1, the highest level of certification available in the payments industry.
When is my next payment due?
Your next payment date is automatically calculated and displayed in the Account Menu.
What happens if I cancel my Premium subscription?
If you’ve paid for a Premium subscription and then decide to cancel it, you’ll have access to all Premium features until the end of the paid period. At the end of the paid period, you'll be switched to the Free plan and all sections and swipes not included in the Free plan will be hidden.
What happens after my paid subscription period ends?
After the end of the paid subscription period, your card will automatically be charged for the next month. If you’ve decided to switch to the Free plan and remove your payment details, then all sections and swipes not included with the Free plan will be hidden at the end of the paid period.
Do I have to link my credit/debit card?
When you opt for the monthly Premium subscription, your subscription is automatically renewed and your card will be charged each month until canceled. You can cancel auto-renewal of your subscription in Manage My Plan.
How do I remove a debit/credit card from my account?
To remove a debit/credit card, open the account menu and select Manage My Plan. Then, click Cancel Premium Subscription. Auto-renewal will be canceled and your card won’t be charged for the next month.
How can I change my debit/credit card details?
To change your payment details, go to Manage My Plan and click Change Payment Details.
How can I switch to the Free plan and cancel my subscription?
To switch to the Free plan and cancel your subscription, go to Manage My Plan in the Account Menu, select Plan Settings, and click Cancel Premium Subscription.
What plan do new tap.link users have access to?
New users have access to the Premium plan for free for 14 days. After registration, the Premium plan will be automatically be activated. Please note: your Premium plan won’t be automatically renewed, and you’ll be switched to the Free plan after the 14 day trial ends. You’ll need to manually activate auto-renewal in order to continue using the Premium plan. You can upgrade to Premium via your tap.link Account Menu.
How does the Premium plan work?
The Premium plan gives you unlimited access to all of our special features and functions. You’ll be able to create a website with ready-made templates from tap.link designers and use analytics tools to optimize your site.
What is my current plan and when does it expire?
Your current plan information and next payment date can be found in the Account Menu.
When does my subscription expire?
Your subscription expiration date can be found in the Account Menu, Manage My Plan, and in your profile.
Where can I find my payment history?
Your payment history can be found in Manage My Plan in the Account Menu.
How long does the monthly subscription last?
The monthly subscription lasts for a calendar month, and depends on the number of days in the current calendar month.
How long does the annual subscription last?
The annual subscription lasts for 365 days.
Are there any discounts on the Premium plan?
Yes, we offer our annual Premium subscription for $24 per year (50% discount!).
Can I switch to an annual subscription if I’ve already paid for a month?
Yes! We’ll calculate the number of days remaining on your current monthly subscription and renew it for a year as soon as it expires. Don’t worry, you won’t lose any of the days you paid for with your current subscription! Please contact Support [link] to calculate the number of days you have remaining on your current subscription.
Can I switch to the monthly subscription if I’ve already paid for the year?
Yes! We’ll calculate the number of days remaining on your current annual subscription and renew it for a month as soon as it expires. Don’t worry, you won’t lose any of the days you paid for with your current subscription! Please contact Support [link] to calculate the number of days you have remaining on your current subscription. If you mistakenly paid for an annual subscription, please contact Support [link]. We’ll calculate the number of days remaining on your current subscription and refund your payment.